We handle the credentialing, so you can focus on patients.
We strive to support medical providers' focus on attending to their patients, as we focus on handling their credentialing and contracting — managing provider enrollment, payer contracting and CAQH maintenance for physicians, groups and health systems.
Three services. One less thing on your plate.
Whether you're a solo practitioner, a multi-specialty group or a hospital system, our services are built around what your practice actually needs.
Credentialing
Due diligence and consistent follow-up so payers process your information without delay.
- Initial & re-credentialing applications
- Primary source verification support
- Transparent, real-time tracking
Contracting
Negotiating and executing the agreements that let you bill in-network, without the back-and-forth.
- Fee schedule & contract review
- Panel status negotiation
- Multi-payer contract management
CAQH Management
A current, accurate CAQH profile is the backbone of every application — we keep yours audit-ready.
- Profile setup & document upload
- Quarterly attestation reminders
- Ongoing accuracy maintenance
It's not one-size-fits-all — because your practice isn't either.
We pledge to provide the maximum quality, personalized service. Let our team of professionals use their proficiency, affiliations and dedication to smoothly credential your organization. Whether you're a hospital, multi-specialty group or solo practitioner, our process is designed around your specific needs.
- Outsourcing credentialing frees your physicians and administrators to spend time on patients, not paperwork.
- Our customized tracking system is fully transparent, with updates any time you need them.
- Experienced follow-up prevents the denials and delays that come from incomplete applications.
A clear process from day one to renewal.
Discovery & Checklist
We collect your documentation — licenses, NPI, CV, malpractice coverage — using one simple checklist.
Application Prep
Every application is prepared, reviewed and submitted accurately the first time, for every payer you need.
Payer Follow-Up
We track every submission and follow up directly with payers so nothing sits idle in a queue.
Ongoing Maintenance
Re-credentialing, CAQH attestations and license renewals are monitored so you're never caught off guard.
Built for every type of practice.
Physicians & Solo Practices
Independent providers who need a credentialing department without hiring one.
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Multi-Specialty Groups
Coordinated enrollment across every provider and every payer in your group.
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Telehealth
Multi-state licensing and payer enrollment for virtual-first care teams.
ExploreTrusted by physicians across specialties.
“Torch took our entire re-credentialing backlog off my plate in one conversation. Inessa's team tracks every payer deadline so I don't have to — I just get updates.”
“I've worked with credentialing vendors before and none were this responsive. Questions get answered within hours, not weeks, and nothing falls through the cracks.”
“Hospital privileging is notoriously slow. Torch pushed our applications through faster than I expected and kept every hospital coordinator on the same page.”
“As a solo pediatrician, I don't have an admin team. Torch is essentially my credentialing department — thorough, patient with my schedule, and always on top of renewals.”
“Their CAQH maintenance alone has saved me hours every quarter. I get a heads-up before attestation windows close instead of scrambling after the fact.”
“We onboarded three new providers into our group this year and Torch managed every panel application. Clean, organized, and genuinely easy to work with.”
Answers to what providers ask most.
Most commercial payers complete initial credentialing in 60–120 days once your application is fully submitted. Timelines vary by payer, specialty and how quickly supporting documents (license, DEA, malpractice insurance, CV) are available. We build a tracking timeline for every provider so you always know where an application stands.
Credentialing is the verification process — payers confirm your education, licensure, training and history. Contracting is the negotiation and execution of the reimbursement agreement that lets you bill as an in-network provider. Both are required, and we manage them together so nothing stalls between the two steps.
Yes. We create and maintain your CAQH ProView profile, keep documents current, and complete the quarterly attestation on your behalf so your profile never lapses — a common cause of delayed or denied applications.
We credential and contract with all major commercial payers — including Aetna, Blue Cross Blue Shield, Blue Shield, Cigna, UnitedHealthcare, Tricare and WorkComp MPNs — as well as Medicare, Medicaid, and regional Medical Groups and IPAs.
Our professional staff executes prompt delivery in answering any questions within a few hours.
Tell us about your practice and we will map out exactly what your credentialing and contracting timeline looks like — free of charge.